Free Course: Designing Digital Services

We are running a free course for third sector organisations in Wales.

The aim of the course is to provide participants with the knowledge and skills to design person-centred digital services and inspire them to take advantage of digital approaches to maximise social impact.

During this course, participants will:

• Get the opportunity to solve a real-life challenge that their organisation is facing
• Dedicate time and space to test out new ideas and approaches
• Learn new things about their service users and their needs
• Receive mentoring and guidance from digital experts
• Learn how to develop digital services that are person-centred through using the Service Design methodology
• Experiment with new digital tools
• Gain access to digital tools and resources

What’s the course format?

The course consists of 2 parts. The first one is a webinar introducing the Service Design methodology and why it works for digital services. You can choose to only attend the first part, or if you have a service design project you complete the second part where we will support you in developing your digital service.