At the end of this guide you will: Understand the importance of identifying who their audience is. Know how to engage and retain donors. Be able to build a strategy to engage their preferred audiences. What is a digital donor journey? This is the pathway someone takes to become an

Office software is used every day by third-sector organisations to produce documents, spreadsheets and presentations. There are many different brands of office software, also known as ‘packages’ or ‘suites’. Microsoft Office is the usual ‘default’ office software of many organisations. Selecting the right software and knowing the basics of how