Lucy Palmer - Newid Cymru: Digital for the Third Sector in Wales

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Lucy Palmer

A trainer speaking in front of a slide that says 'Ethical Considerations' of AI

AI For Good: New Charity AI Task Force Launched to Champion Ethical AI in the UK Social Sector

A new UK-wide initiative, the Charity AI Task Force, has been launched to ensure that artificial intelligence (AI) is developed and used responsibly, inclusively, and collaboratively across the charity sector. The task force was established in February 2025 by CAST (Centre for the Acceleration of Social Technology) and Zoe Amar

Deallusrwydd Artiffisial er Lles: Tasglu Deallusrwydd Artiffisial Elusennol Newydd wedi’i Lansio i Hyrwyddo Deallusrwydd Artiffisial Moesegol yn Sector Cymdeithasol y DU

Deallusrwydd Artiffisial er Lles: Tasglu Deallusrwydd Artiffisial Elusennol Newydd wedi’i Lansio i Hyrwyddo Deallusrwydd Artiffisial Moesegol yn Sector Cymdeithasol y DU

Mae menter newydd ar draws y UK, sef y Tasglu Deallusrwydd Artiffisial Elusennol, wedi cael ei lansio er mwyn sicrhau bod deallusrwydd artiffisial (AI) yn cael ei ddatblygu a’i ddefnyddio’n gyfrifol, yn gynhwysol ac yn gydweithredol ar draws y sector elusennol. Sefydlwyd y tasglu ym mis Chwefror 2025

A member of the Newid team supporting someone on their laptop.

Training and Support

Now Open: Free Digital Mentoring for Third Sector Organisations in Wales

Is your organisation ready to embrace smarter digital ways of working? The Newid Programme is offering free, tailored mentoring support to help charities, social enterprises, and community groups across Wales modernise how they work. Applications are open until 5 pm on 30 June 2025. About the Programme Newid is a

Ar Agor Nawr: Mentora Digidol Am Ddim i Sefydliadau’r Trydydd Sector yng Nghymru

Hyffordiant a Chefnogaeth

Ar Agor Nawr: Mentora Digidol Am Ddim i Sefydliadau’r Trydydd Sector yng Nghymru

Ydy’ch sefydliad chi’n barod i fabwysiadu dulliau digidol mwy effeithlon o weithio? Mae Rhaglen Newid yn cynnig mentora wedi’i deilwra ac wedi’i ariannu’n llawn i helpu elusennau, mentrau cymdeithasol a grwpiau cymunedol ledled Cymru i foderneiddio’u dulliau gwaith. Ceisiadau ar agor tan 5 pm

A trainer from ProMo Cymru talking to a group while sat around a desk.

Training and Support

Newid Designing Digital Services Course: May 2025

We have an exciting opportunity for Welsh third-sector organisations to join us on a design challenge. We will explore how digital can improve your service for your users by following the Discover, Define, Develop process. Find out more and apply Aims * Provide participants with the knowledge and skills to design

Gweithdy Cyflwyno Cynllunio Gwasanaethau Digidol: Mai 2025

Gweithdy Cyflwyno Cynllunio Gwasanaethau Digidol: Mai 2025

Mae gennym gyfle cyffrous i sefydliadau trydydd sector Cymru ymuno â ni ar her ddylunio. Byddwn yn edrych ar sut gall digidol wella’r gwasanaeth rydych yn ei ddarparu i’ch defnyddwyr drwy ddilyn y broses Darganfod, Diffinio, Datblygu. Manylion pellach a gwneud cais Nodau * Darparu gwybodaeth a sgiliau i&

Hands holding up a wrapped condom and a pack of the contraceptive pill

How Brook used Mural to design an inclusive contraception tool

Brook, a leader in sexual health for over 60 years, set out to develop an inclusive contraception tool to combat misinformation and guide users through their contraception options. A key part of this process was ensuring the tool was user-friendly, accurate, and aligned with how people seek information. To achieve

Dwylo yn gafael mewn condom wedi'i lapio a phecyn o'r bilsen atal cenhedlu

Sut defnyddiodd Brook y platfform Mural i ddylunio adnodd atal cenhedlu cynhwysol

Nod Brook, arweinydd mewn iechyd rhywiol ers dros 60 mlynedd, oedd datblygu adnodd atal cenhedlu cynhwysol i fynd i'r afael â gwybodaeth anghywir a thywys defnyddwyr drwy eu hopsiynau atal cenhedlu. Rhan allweddol o’r broses hon oedd sicrhau bod yr adnodd yn hawdd i ddefnyddwyr ei ddefnyddio,

Hyfforddwr yn pwyntio at sleid ddwyieithog sydd yn dweud Egwyddorion AI yng Nghymraeg a Saesneg

Adnodd Asesu Risg AI Am Ddim i’r Trydydd Sector

Mae Deallusrwydd Artiffisial (AI) yn trawsnewid sut mae elusennau a sefydliadau nid er elw yn gweithredu, gan helpu i symleiddio gweithredoedd ac arbed amser allweddol i elusennau. Fodd bynnag, mae risgiau ynghlwm â’r cyfleoedd hyn, gan gynnwys pryderon moesol, problemau â diogelwch data, a thuedd bosibl mewn penderfyniadau a

Trainer pointing to a bilingual slide that says Principles of AI in Welsh and English

Free AI Risk Assessment Tool for the Third Sector

Artificial Intelligence (AI) is transforming the way charities and nonprofits operate, helping streamline operations and save charities crucial time. However, with these opportunities come risks, including ethical concerns, data security issues, and potential bias in AI-driven decisions. To help organisations navigate these challenges, Newid has developed a free AI Risk

Graddfa Mabwysiadu Technoleg Ddigidol Newid

Teclyn mabwysiadu technoleg ddigidol Newid

Rydym wedi dylunio ein teclyn hunanasesu i ganiatáu i sefydliadau’r trydydd sector ddysgu ble maen nhw arni ar eu taith ddigidol, a pha gamau ymarferol y gallwch eu cymryd i ddatblygu.Defnyddio'r teclyn Sut i ddefnyddio’r adnodd yma Rydym wedi creu offer hunanasesu sydd yn eich

Newid Digital Adoption Scale

Newid Digital Adoption Tool

We have designed a self-assessment tool that supports third sector organisations to assess where they are on their digital journey, and what practical steps they can take.Use the tool How to use this resource We have created a self-assessment tool which guides you through a series of questions. Using

Andrew, a trainer on the course talking on a stage in front of a slide saying 'What is AI'

Training and Support

[Closed] FREE One-Day AI Training Course for the Welsh Third Sector

Registration for this course has closed. Subscribe to our newsletter to find out about the next course, or email lucyp@promo.cymru to join the waitlist. We’ve heard from you about the detrimental impact outdated systems, inefficient processes, and extensive reporting requirements have on organisations. In our new free

[Wedi cau] Cwrs Hyfforddiant Undydd AM DDIM: Deallusrwydd Artiffisial i'r Trydydd Sector yng Nghymru

Mae cofrestru ar gyfer y cwrs yma wedi cau. Cofrestrwch i'n cylchlythyr i gael gwybod am y cwrs nesaf, neu e-bostiwch lucyp@promo.cymru i fynd ar y rhestr aros. Rydym eisoes wedi clywed gennych am yr effaith niweidiol mae hen systemau, prosesau aneffeithlon, a gofynion adrodd helaeth

The National Lottery's stance on using AI for funding applications

The National Lottery has released a statement on their position of charities using AI like Chat GPT to help write their funding bids. In summary, they allow AI tools like ChatGPT to be used to help you write funding applications. However, they advise to use them with caution. When using

Barn y Loteri Genedlaethol ar ddefnyddio deallusrwydd artiffisial mewn ceisiadau am gyllid

Mae’r Loteri Genedlaethol wedi rhyddhau datganiad ar eu safbwynt ynglŷn ag elusennau’n defnyddio deallusrwydd artiffisial megis Chat GPT i ysgrifennu eu ceisiadau am gyllid. Yn gryno, maent yn caniatáu’r defnydd o dechnoleg fel Chat GPT fel cymorth i ysgrifennu’r ceisiadau. Er hyn, maent yn cynghori pobl

Illustration of a teacher guiding four children in a classroom through Romodels’ lesson about ‘How to become a Marine Ecologist

How Romodels strengthened their website's copywriting to reach their target audiences

Romodels do brilliant work to inspire primary school children across Wales by introducing them to Romodels in diverse careers. However, they identified that schools and teachers, potential funders and their supporters were unable to find them online. This case study explores how developing their online presence and improving their website

Darlun o athro’n cyflwyno gwers Romodels i bedwar o blant yn y dosbarth ynglŷn â ‘Sut i fod yn Ecolegydd Morol.

Sut mae Romodels wedi gwella’r copi ar eu gwefan i gyrraedd eu cynulleidfaoedd targed

Mae Romodels yn gwneud gwaith gwych i ysbrydoli plant mewn ysgolion cynradd ledled Cymru drwy eu cyflwyno i fodelau rôl (Romodels) mewn amrywiaeth o yrfaoedd. Fodd bynnag, gwelsant nad oedd ysgolion ac athrawon, arianwyr posibl na’u cefnogwyr yn gallu dod o hyd iddynt ar-lein. Mae’r astudiaeth achos hon

Dwy ferch ifanc yn gwenu wrth chwarae fel doctoriaid. Maent yn defnyddio stethosgop a monitor pwysedd gwaed ar fabi dol.

Astudiaethau Achos

Sut mae Role Play Lane wedi llwyddo i ddatblygu eu gwefan a’u strategaeth gyfathrebu i gyrraedd cwsmeriaid ac arianwyr newydd

Mae’r astudiaeth achos hon yn archwilio sut mae datblygu gwefan newydd ac atgyfnerthu eu strategaeth farchnata wedi galluogi RPL i ymestyn eu cyrhaeddiad. Mae Role Play Lane (RPL) yn sefydliad nid er elw sy’n cefnogi addysg, iechyd meddwl a llesiant plant, rhieni a theuluoedd. Mae rhai o’r

Two young girls smiling while role playing as doctors. They're using a stethoscope and a manual blood pressure monitor on a baby doll.

How Role Play Lane developed their website and communication strategy to reach new customers and funders

This case study explores how developing a new website and strengthening their marketing strategy allowed RPL to extend their reach. Role Play Lane (RPL) is a non-profit organisation that supports children, parents and families education, mental health, and well-being. A few of the ways they do this is through role

Young woman with a learning disability smiling while using a laptop.

How CC4LD used Tripetto to develop accessible processes and empower their members

By using Tripetto and a Service Design approach, CC4LD transformed a challenging process into one that empowers their members. Conwy Connect for Learning Disabilities (CC4LD) do amazing work promoting the rights of people with a learning disability living in North Wales. People with learning disabilities can become members to take

Merch ifanc gydag anabledd dysgu yn gwenu'n defnyddio gliniadur

Sut mae Cyswllt Conwy ar gyfer Anableddau Dysgu wedi defnyddio Tripetto i rymuso eu haelodau ac i wneud y broses gofrestru yn haws

Drwy ddefnyddio Tripetto a dull Cynllunio Gwasanaeth, mae Cyswllt Conwy ar gyfer Anableddau Dysgu (CC-AD) wedi troi proses heriol yn un sy’n grymuso eu haelodau. Mae CC-AD yn gwneud gwaith arbennig yn hyrwyddo hawliau pobl sydd ag anableddau dysgu yng Ngogledd Cymru. Drwy ymaelodi, mae pobl sydd ag anableddau

Dyn yn teipio ar fysellfwrdd

Beth yw meddalwedd ffynhonnell agored a pham ddylai Mudiadau’r Trydydd Sector ei defnyddio

Yn yr erthygl hon, David Clubb, Partner yn Afallen, sy’n disgrifio buddion ffynhonnell agored o fewn cyd-destun darparu gwasanaethau o dan amodau heriol, rheoli costau a cheisio cadw un ar y cam ar y blaen o ran arloesi. Mae’n frwd o blaid ffynhonnell agored sydd wedi gweithio yn

Man typing on a keyboard

What is open-source software and why Third Sector Organisations should use it

In this article, David Clubb a Partner in Afallen describes the benefits of open source within the context of delivering services under challenging conditions, controlling costs and trying to keep up with innovation. He is an open source advocate who has worked in the Third Sector for many years. This

Mother talking on the phone, taking notes in a notebook. Her son is playing on an tablet next to her.

From Assumptions to Insights: Rethinking Support for Parents

In this guest blog, a Kidscape team member shares how Newid’s Designing Digital Services course helped them rethink their approach, leading to a simple and affordable user-focused solution. I made assumptions about the parents of bullied children. It turns out I was wrong. When you work for the same